IT Support Concord, NC
Testimonial Image
Nicole Duer

Google Review

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than.""

Customer retention
rate 98%

Response time under 30 minutes

Resolution time under 30 minutes

Minimal escalations

Comprehensive Support for Local Concord Businesses
 IT Support Concord, NC

Introduction to Concord, NC

Nestled in the heart of North Carolina, Concord thrives with mid-sized businesses facing unique IT challenges. Sterling Technology Solutions, based in Concord, understands the local landscape and is dedicated to addressing the specific needs of businesses in this vibrant community.

Benefits of choosing our managed IT services


Rapid response times

Say goodbye to endless waiting times. We pride ourselves on swift responses, ensuring your business stays up and running without missing a beat.


Advanced security stack

In an age of looming cyber threats, our sophisticated security stack keeps your business safe, providing the peace of mind needed to focus on your core operations.


Seamless connectivity

Our solutions cater to the modern need for mobility and flexibility, ensuring your team stays connected, whether in the office or working remotely.


Proactive Concord IT support

We don’t just react to problems; we anticipate them. Our proactive approach keeps your systems running smoothly by preventing issues before they arise.


Cost-effective solutions

Maximizing your IT budget has never been easier. With our tailored services, enjoy top-notch technology support without breaking the bank.


Expert tech assistance

Experienced engineers answer your requests. We have amazing engineers on our help desk, ensuring efficient and effective solutions.

Talk to an Expert

Expert tech provider in Concord

Tech revolution

Sterling Technology Solutions is where cutting-edge technology meets undeniable expertise. Our mission is to empower your business with fast, secure, and reliable IT professional services that drive growth and efficiency.

Tailored IT services

We understand that one size doesn’t fit all. Our managed IT support in Concord is customized to meet the unique challenges of your business, providing solutions that align with your goals.

Community-focused service

Beyond Concord IT support, we are committed to enriching our community. Every new customer contributes to meaningful financial support for local charities.

Exceptional customer care

Our guiding principle is putting people first. With a 98% customer retention rate, we value exceptional customer service above all.

Local expertise, global approach

Based in Concord, we bring a deep understanding of the local business landscape while providing solutions that align with global best practices.

Continuous innovation

Our journey from a family hardware store to a leading IT service provider reflects our commitment to innovation and customer-centric solutions.

Enter Sterling Technology

Services offered

We go beyond standard Concord IT support. Our comprehensive services cover a spectrum of technological needs, ensuring your business remains at the forefront of innovation and efficiency.


Software and workflows

Mac integration



Status monitoring

Email migration services

Boost Your Operations with Our IT Support Plans

Industries we serve in Concord, Charlotte

Sterling Technology Solutions caters to diverse industries, understanding the unique challenges each sector faces in the ever-evolving technology landscape.

In-House Desktop Support for Enhanced Productivity

Healthcare IT support in Concord, NC

In the healthcare sector, we provide robust Concord IT support tailored to the stringent requirements of the industry. From secure patient data management to compliance with healthcare regulations, our solutions ensure a reliable and compliant IT infrastructure.

In-House Desktop Support for Enhanced Productivity

Managed IT for lawyers

Legal professionals require specialized IT support in Concord, NC, to manage confidential data and ensure compliance. We offer tailored services for law firms, providing secure, efficient, and scalable IT solutions.

In-House Desktop Support for Enhanced Productivity

IT support financial services

Financial institutions demand high-performance IT solutions. We deliver comprehensive IT support in Concord, NC, for financial services, addressing security, compliance, and the unique technological demands of the sector.

In-House Desktop Support for Enhanced Productivity

Retail IT services

Retail businesses benefit from our customized IT services, covering everything from point-of-sale systems to inventory management. We help retailers stay competitive in a digital marketplace.

In-House Desktop Support for Enhanced Productivity

Transportation IT services

Efficient logistics and transportation require reliable IT systems. We provide IT solutions for the transportation industry, ensuring seamless operations and optimized supply chain management.

In-House Desktop Support for Enhanced Productivity

IT solutions for manufacturing

Manufacturing processes thrive on precision and efficiency. Our IT solutions for manufacturing enhance operational efficiency, optimize supply chain management, and ensure the smooth functioning of production lines.

In-House Desktop Support for Enhanced Productivity

IT engineering services

Engineering firms rely on advanced technology. Our IT engineering services cater to the specific needs of engineering businesses, ensuring they have the tools and support required for complex projects.

In-House Desktop Support for Enhanced Productivity

IT support accounting firms

Accounting firms handle sensitive financial data. We provide secure IT support for accounting firms, addressing compliance requirements and ensuring the confidentiality of financial information.

Backup Solutions to Safeguard Your Critical Data
 IT Support Concord, NC

What are you getting?

When you choose us for your IT needs, you're getting more than just technical support. You're getting a dedicated partner committed to the success and growth of your business.

Our holistic approach to IT solutions ensures that you receive:

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Enter Sterling Technology

Awards and recognition

Our commitment to excellence has not gone unnoticed. We have been consistently recognized for our outstanding contributions to the IT support landscape. As a prominent player in the Concord, NC, region, our accolades include:

Best IT support in Concord, NC:

Awarded for our exceptional local service and commitment to the Concord business community.

Customer satisfaction excellence:

Recognized for maintaining a high customer satisfaction rate, reflecting our dedication to exceptional service.

Innovation in IT solutions

Acknowledged for our continuous efforts in staying at the forefront of technological innovation and providing cutting-edge solutions to our clients.

Automation for Streamlined Business Processes
Reviews of our services


Discover what our satisfied clients have to say about their experience with Sterling Technology Solutions

"I recently had the pleasure of working with Borsalino, a Senior Project Engineer at Sterling Technology, and I must say, he is nothing short of a rockstar! His dedication to our projects and his willingness to go above and beyond to minimize our downtime while working on the firewall was truly commendable. Not only did he demonstrate exceptional technical skills, but he was also incredibly welcoming and communicative throughout the entire process."

Emily Lucas

"I've worked with Sterling Technology Solutions since 2011 and they've been everything you would want with one of the most critical parts of your business. I can say a decade later that our initial setup not only performed well in the early phases of our business, but also handled our growth over the years. It's great when your server is an afterthought when things run so smoothly. The few instances over the years that needed attention were handled promptly and professionally. Highly recommended!"

David Slawinski DDS

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than." They are prompt, professional, and kind. I wish we had known about them sooner as it would have saved a lot of time and frustration."

Nicole Duer

"Sterling has been our company's IT support provider for almost a decade. They are reliable, creative problem solvers, and provide excellent round-the-clock service on both simple and complex IT challenges. Highly recommend them!"

Meredith Jeffries

"Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services."

Matthew Sohner

"Sterling has handled the IT for my law firm for over 9 years.  They are very professional, knowledgeable, and responsive.  The not only do a GREAT job but are also fair with pricing.  I highly recommend anyone looking for IT services to use Sterling.  Tom is always available to take calls and service is very responsive."

Mark Jetton
Protect Your Business with Our Robust Security Measures
 IT Support Concord, NC

Contact us today for technical support

Ready to elevate your business with Sterling Technology Solutions? Take the following steps towards a seamless and efficient IT experience. Reach out to us through our website's contact form or give us a call at (704) 271-5001. Our friendly team is ready to discuss your specific needs and provide tailored solutions.

Schedule a consultation to dive deeper into your business requirements. We'll assess your current IT setup, understand your goals, and propose a customized plan. Receive a detailed proposal outlining the recommended services and solutions. Our transparent approach ensures you have a clear understanding of how we can enhance your IT infrastructure.

 IT Support Concord, NC

Satisfaction guaranteed

At Sterling Technology Solutions, we stand behind the quality of our services with a robust satisfaction guarantee. Your peace of mind is our priority, and we are committed to ensuring your satisfaction with our IT solutions.

Once you're satisfied with the proposal, we'll work closely with you to implement the agreed-upon solutions. Our goal is to seamlessly integrate technology into your business, empowering you for success.

Contact Us Today for Personalized IT Solutions
 IT Support Concord, NC

Stay informed, make informed decisions

Here are some links in the Concord, Charlotte, NC area to help you stay informed and make informed decisions to proactively protect your technology and business

Stay updated on local business news, events, and initiatives through the Concord Chamber of Commerce.

Check the City of Concord's official website for technology updates and infrastructure plans.

Explore the resources offered by the Cabarrus Business & Technology Center.

 IT Support Concord, NC


Goodwill Industries - Concord: Consider contributing to the community by donating old electronics to Goodwill. They accept various electronic devices and ensure responsible recycling or repurposing.
Electronic Recycling Centers in Concord, NC: This one is an electronic recycling center in Concord, NC. They provide a responsible and eco-friendly way to dispose of electronic waste, contributing to a sustainable environment.

Efficient Service Requests Handled by Our Expert Team
A Team of Experts Dedicated to Your IT Success
 IT Support Concord, NC

Join our team of technicians

Are you passionate about technology and IT solutions? Explore career opportunities at Sterling Technology Solutions.

Visit our hiring page to discover openings and become a part of our dynamic team dedicated to innovation and client satisfaction.

Call for a free consultation today

Ready to revolutionize your IT experience? Contact Sterling Technology Solutions today! Whether you're looking for comprehensive IT support in Concord, NC, advanced hardware solutions, or strategic software integration, we're here to elevate your business.

Choose Sterling for cutting-edge technology, unparalleled support, and a commitment to your success. Let's build a resilient and future-ready IT infrastructure together.

Scalable IT Services for Growing Businesses

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FAQs - IT support in Concord, North Carolina

What IT services does Sterling Technology Solutions offer in Concord?

We provide a comprehensive range of services in Concord to meet all your IT needs. Our offerings include expert computer repair services, reliable tech support, and efficient managed IT support in Concord. We are your trusted on-site IT services company dedicated to ensuring the optimal performance of your systems.

How can I benefit from Sterling Technology Solutions' managed IT support in Concord?

Our managed IT support in Concord goes beyond typical solutions. With a focus on local Concord businesses, we offer proactive computer repair and maintenance, ensuring your systems are always at their best. Our skilled technicians are committed to providing swift and effective solutions, with an emphasis on disaster recovery to safeguard your business against unforeseen events.

Why should I choose Sterling Technology Solutions as my IT support provider in Concord?

As a leading IT services company in Concord, we stand out through our dedication to delivering exceptional managed IT support. Our team of skilled technicians based in Concord is always ready to address your concerns. With a commitment to cybersecurity, we ensure that your systems are protected from potential threats, setting us apart from other companies in Concord.

How does Sterling Technology Solutions handle computer repair near Concord?

Our computer repair services are designed to be accessible and convenient for businesses in and around Concord. Our skilled technicians can address issues promptly, providing efficient solutions to keep your PC running smoothly. Whether you're in Concord or the nearby Charlotte area, our responsive repair services are just a call away.

What cybersecurity measures does Sterling Technology Solutions offer to businesses in Concord?

We prioritize the cybersecurity of our clients. Our managed IT services include robust security measures to protect your systems and sensitive data. As a trusted provider in Concord, we implement advanced cybersecurity protocols, ensuring that your business remains secure in the face of evolving threats.

Can Sterling Technology Solutions assist with disaster recovery for my business in Concord?

Absolutely. Our managed IT support in Concord includes comprehensive disaster recovery solutions. We understand the importance of data continuity for local businesses. By partnering with us, you gain access to reliable recovery protocols, minimizing downtime and ensuring the resilience of your operations.

How does Sterling Technology Solutions stand out among IT support companies in Concord?

We distinguish ourselves through our unwavering commitment to providing top-notch IT support in Concord, NC. With a local focus on Concord, we tailor our services to meet the unique needs of businesses in the area. Our experienced team of technicians sets us apart from other companies in Concord, delivering unmatched expertise and support.