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Sterling Technology Solutions delivers solid and stable IT consulting for small to mid size Charlotte businesses. A key component of effective IT consulting and services includes IT Management. With our Managed IT Services, Charlotte businesses can expect 24/7 server monitoring, a proactive IT management approach, automatic malware protection, and automatic notifications.

But what do those four things mean? And why are they important? Let’s explore each one.

24/7 Server Monitoring
What is server monitoring? Simply put, server monitoring is a preventative measure to help detect any server and network issues before they become problems.

Why is 24/7 monitoring important? Any down-time can have a detrimental impact on your small business. 24/7 monitoring ensures you can focus on your business without having to worry about server breakdowns, network downtime, or other IT related issues.

Proactive IT Management
What is proactive IT management? Our IT services are geared to identify and fix issues BEFORE they cause problems for your Charlotte business.

Why is proactive IT management important? Network crashes and IT problems cost time and money to fix. Identifying and fixing issues early on helps you avoid an undesirable impact on your business’s bottom-line.

Automatic Malware Protection
What is Malware? Malware is short for malicious software. It is hostile, intrusive, and a risk to small to mid size businesses in Charlotte and beyond.

Why is protection important? Protecting against Malware infection in the first place is always better than subsequently attempting to clean up the chaos created by an infection. Our managed IT services provide the protection you need, as well as automated application updates to mitigate system inefficiencies.

Automatic Notifications
If there is ever a system issue or downtime, you will be automatically notified of the problem. With our real-time system monitoring, we provide your Charlotte business an efficient and secure IT system that allows you to spend more time on what matters: running your business.

Contact us today for all of your managed IT services needs.

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