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January 20, 2020
WCNC News Interviews Sterling Technology Solutions CEO, Tom Blanchard, About Website Data Tracking
Gain insights into website data tracking from WCNC's interview with Sterling Technology's CEO.
With sub-30-min resolution times, 98% client retention, and a 100% satisfaction score, we keep your team working without IT disruptions.
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Are you getting what your business needs?
At Sterling, we deliver fast, local, senior-level IT support that keeps your operations running without disruption.
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This data is automatically curated and updated round-the-clock with our state-of-the-art performance tracker, giving you an accurate, up-to-date picture what we're achieving for our clients.
Updated every two weeks. Click here for our live statistics.
Average time, over the last 30 days, from when a customer submits an inquiry to when an engineer begins working on that ticket.
This is the average time over the last 30 days, it has taken to resolve a ticket from the first contact with our engineer.
What others say about us…
Our satisfaction score updates automatically as new tickets are resolved.
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January 20, 2020
Gain insights into website data tracking from WCNC's interview with Sterling Technology's CEO.
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February 17, 2020
Sterling Technology CEO interviewed by WCNC on apps disguised as games that steal information.
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February 12, 2021
Watch CEO Tom Blanchard give his insights to Fox 46 Charlotte on preventing students from finding adult content on school issued computers.
Fill out the form to say goodbye to downtime, slow support, and unreliable technology.
We deliver fast, proactive IT support in Charlotte with senior-level engineers only — no Tier 1 help desk. Our <30-minute resolution times, 24/7 monitoring, and 98% retention rate make us one of the most trusted Charlotte IT support partners for small and mid-sized businesses.
Yes. We provide complete network IT support — from Wi-Fi optimization and server management to troubleshooting connectivity issues and securing your entire environment. Our proactive monitoring helps prevent downtime before it impacts your business.
Yes — with 20+ years of experience and hundreds of 5-star reviews, we’re consistently ranked among the leading IT companies in Charlotte, NC. Businesses choose us because we combine speed, expertise, and customer-first service. If you’re searching for a reliable IT company in Charlotte, you’re in the right place.
Most SMBs save money and gain stronger protection when they outsource IT support to a dedicated provider. Instead of one in-house technician, you get a full team of experts, advanced cybersecurity tools, and a predictable monthly cost. It’s the most efficient way to manage IT for growing companies in Charlotte, NC.
Our proactive IT support is built to fix problems before you ever notice them. We monitor systems 24/7, patch vulnerabilities, block cyber threats, and optimize performance behind the scenes. This reduces downtime and keeps your operations running smoothly at all times.
We provide a full suite of IT professional services, including managed IT services, cybersecurity, cloud solutions, help desk support, compliance, and computer support services in Charlotte. Whether you need ongoing management or one-time IT services in Charlotte, NC, we can tailor a solution to fit your business.