IT Support Raleigh, NC
Testimonial Image
Nicole Duer

Google Review

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than.""

Customer retention

Sterling Technology Solutions proudly maintains a 98% customer retention rate.

Response time

Our average response and resolution time is an impressive 30 minutes.

Ticket management

With only 1.79% of tickets over 7 days old, we ensure timely and efficient solutions.

Escalation rate

Our average escalation rate stands at a minimal 1.27%, demonstrating effective issue resolution.

welcome to Raleigh, NC
IT Support Raleigh, NC

Welcome to Raleigh, NC

Welcome to Raleigh, where technology meets Southern hospitality! Sterling Technology Solutions is your local IT support partner dedicated to bringing small-town customer service values to the big city.

Our proactive monitoring and maintenance mitigate risks associated with security threats, ensuring leading-edge solutions without delay. Let us remotely maintain your network with best practices, allowing you to focus on running your business seamlessly. Trust us to take your business to new heights, leveraging Microsoft 365 and safeguarding against evolving security threats.

Benefits of choosing our IT support in Raleigh, NC


Community connection

We actively contribute to local charities, making a positive impact on the community with every client we serve.


Business-focused approach

Our unique blend of cutting-edge IT solutions and personalized service ensures your business goals are always at the forefront.


Proactive solutions

We don't just fix issues; we prevent them. Our proactive approach keeps your systems running smoothly.


Cost-effective support

Enjoy top-notch IT support in Raleigh, NC, without breaking the bank. We maximize your IT budget for optimal efficiency.


Rapid response

Experience the advantage of swift and efficient support with our average response time of just 30 minutes.


Expert team

Our team, with over 20 years of combined experience, is committed to providing unparalleled expertise in IT support.

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Features that set apart our support service in Raleigh

Local involvement

We're not just in Raleigh; we're a part of Raleigh. Our deep community roots ensure a genuine understanding of local businesses.

Tailored IT solutions

Your business is unique, and so are our solutions. We tailor our IT services to meet the specific needs of your industry and operations.

Cutting-edge security stack

Our sophisticated security measures protect your digital assets, ensuring a robust defense against cyber threats.

Seamless connectivity

In an era of remote work, our solutions provide seamless connectivity, keeping your team connected and productive, whether in the office or remotely.

Proactive IT support

Anticipate and address issues before they impact your business. Our proactive IT support in Raleigh, NC, keeps your systems in peak condition.

Expert tech assistance

Gain immediate access to Tier 3 support from our team of senior engineers, each equipped with extensive experience and knowledge.

Enter Sterling Technology

Unmatched managed IT solutions in Raleigh, NC

Co-managed IT services in Raleigh, NC

Unleash the full potential of your IT capabilities by collaborating with us. Our co-managed services guarantee a harmonious integration that enhances your existing team's proficiency.

IT helpdesk & support

Navigate any IT challenge seamlessly with our responsive helpdesk support. We're at your service 24/7, ensuring uninterrupted operations and unmatched reliability.

Proactive maintenance

Bid farewell to disruptions with our proactive maintenance services. We identify and eliminate potential issues before they impact your business, ensuring uninterrupted workflow.

Status monitoring

Stay ahead of the curve with our real-time status monitoring. Proactively address challenges and seize opportunities by keeping your finger on the pulse of your IT systems.

Email migration services

Seamless transitions to robust email solutions are our forte. Our migration services ensure a secure and smooth shift, minimizing any hiccup in your communication channels.

Microsoft 365 optimization

Maximize the potential of Microsoft 365 with our optimization services. Fine-tune your setup for enhanced collaboration, productivity, and security, ensuring your business operates at its zenith.

Mobile device management

Ensure the security of your mobile devices with our management services. We guarantee that your business data remains fortified across all devices, offering peace of mind.

Secure Data Backup Solutions for Business Continuity

Diverse industries thriving with us

Dedicated Support and Services Tailored to Your Business Needs

Healthcare IT support - Elevating patient care through technology

Navigate the intricate landscape of healthcare technology with our specialized IT support. Experience a tailored approach that caters to the unique needs of the healthcare industry.

Managed IT for lawyers - Legal precision, IT excellence

Legal practices find solace in our managed IT services, streamlining operations, fortifying security, and enhancing overall efficiency.

IT support financial services - Meeting stringent financial IT demands

Trust us to meet the strict IT requirements of the financial industry. Our dedicated support and solutions ensure compliance and efficiency.

IT services in the engineering sector - Pioneering connectivity in engineering

Stay at the forefront of the evolution in the engineering industries. Our IT services are tailored to support and optimize operations in engineering.

Retail IT services - Transforming retail experiences

Elevate the retail experience with our IT services. Enhance customer engagement, streamline inventory management, and boost overall efficiency.

IT support for accounting - Fostering seamless working environments

Accounting firms benefit from our customized IT support in Raleigh, NC, fostering seamless working environments for professionals and staff.

Transportation IT services - Streamlining logistics for success

Revolutionize logistics and transportation operations with our IT solutions, addressing the unique challenges of the industry.

IT solutions for manufacturing - Precision in every process

Boost efficiency, automation, and connectivity in manufacturing processes with our specialized IT solutions, ensuring your business operates at its peak.

Efficient Desktop Support for Enhanced Productivity
IT Support Raleigh, NC

What our Raleigh IT support brings to small and medium-sized businesses

When you choose Sterling Technology Solutions for your technology needs in Raleigh, NC, you're not merely engaging a service provider – you're partnering with an innovative force.

Our team brings unparalleled expertise, reliability, and innovation to every facet of your IT infrastructure. Let us keep your business thriving in the dynamic digital landscape.

IT Support Raleigh, NC

Awards and recognition of our expert desktop support in Raleigh, NC

Our unwavering commitment to excellence in IT support in Raleigh, NC, has garnered accolades within the industry. Sterling Technology Solutions stands proudly as the go-to name for businesses seeking IT support, and our track record in Raleigh speaks volumes.

We're not just transforming IT services but revolutionizing your path to success in Raleigh, NC. Speak with our experts today and witness the extraordinary impact Sterling's IT solutions can have on your business!

Leading Raleigh IT Support Company for Local Businesse
Reviews of our services

Discover success through client testimonials

Witness the impact of Sterling Technology Solutions through the words of our satisfied clients. Their testimonials echo the dedication, expertise, and transformative power that defines our IT services. Join the ranks of businesses that have experienced unparalleled growth and operational excellence with us.

"I recently had the pleasure of working with Borsalino, a Senior Project Engineer at Sterling Technology, and I must say, he is nothing short of a rockstar! His dedication to our projects and his willingness to go above and beyond to minimize our downtime while working on the firewall was truly commendable. Not only did he demonstrate exceptional technical skills, but he was also incredibly welcoming and communicative throughout the entire process."

Emily Lucas

"I've worked with Sterling Technology Solutions since 2011 and they've been everything you would want with one of the most critical parts of your business. I can say a decade later that our initial setup not only performed well in the early phases of our business, but also handled our growth over the years. It's great when your server is an afterthought when things run so smoothly. The few instances over the years that needed attention were handled promptly and professionally. Highly recommended!"

David Slawinski DDS

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than." They are prompt, professional, and kind. I wish we had known about them sooner as it would have saved a lot of time and frustration."

Nicole Duer

"Sterling has been our company's IT support provider for almost a decade. They are reliable, creative problem solvers, and provide excellent round-the-clock service on both simple and complex IT challenges. Highly recommend them!"

Meredith Jeffries

"Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services."

Matthew Sohner

"Sterling has handled the IT for my law firm for over 9 years.  They are very professional, knowledgeable, and responsive.  The not only do a GREAT job but are also fair with pricing.  I highly recommend anyone looking for IT services to use Sterling.  Tom is always available to take calls and service is very responsive."

Mark Jetton
Tailored IT Services Catered Specifically for Raleigh Businesses
IT Support Raleigh, NC

Take the next step towards our support specialist

Ready to elevate your business to new heights? Contact us today through our phone or online form. Let's explore the right strategy to move your business forward together. Our team of experts is ready to understand your unique needs and tailor a solution that aligns perfectly with your objectives.

Speak directly with our experts to discuss your IT requirements, challenges, and goals. Our personalized approach ensures that we understand your business, allowing us to offer tailored solutions.

Can't make a call right now? No worries. Fill out our online form, providing essential details about your business and IT needs. Our team will promptly get in touch to initiate the conversation.

Map packs

NCSU Water Resources Research Institute

The NCSU Water Resources Research Institute in Raleigh is a leading hub for cutting-edge water resource management research and innovation. As an integral part of North Carolina State University, this institute actively addresses critical water-related challenges through interdisciplinary studies and the development of sustainable solutions.

Raleigh Institute of Learning

The Raleigh Institute of Learning stands as a beacon of educational excellence in the heart of North Carolina's capital, fostering a dynamic environment for students to explore, innovate, and grow. Renowned for its commitment to academic achievement and community engagement, the institute is a hub where knowledge converges with practical skills, preparing individuals for success in the ever-evolving learning and professional development landscape.

Raleigh IT Chamber of Commerce

This is a place where you can connect with the local business community. The Chamber of Commerce is a hub for collaboration and growth. You might find interesting things there.

Center for Technology & Innovation

The Center for Technology & Innovation in Raleigh, NC, stands as a hub for cutting-edge advancements and collaborative endeavors in the realm of technology. With state-of-the-art facilities and a vibrant community of innovators, it serves as a catalyst for technological excellence, fostering growth and knowledge-sharing within the region.

IT Support Raleigh, NC

Managed IT solutions in Raleigh, NC: Ensuring your satisfaction

We stand behind the excellence of our services with unwavering confidence. Our commitment to your satisfaction is more than just a promise; it's a guarantee. We understand the critical role that technology plays in the success of your business, and we are dedicated to ensuring that our solutions not only meet but exceed your expectations.

We take pride in the quality of our IT services, and your satisfaction is our top priority. If, for any reason, you are not completely satisfied with our services, we are committed to working tirelessly to address your concerns and find a resolution that leaves you delighted. Your success is our success, and we are here to support you every step of the way.

Customized IT Solutions Meeting Your Unique Business Needs
IT Support Raleigh, NC

Empowering you with information

We empower our clients with valuable resources to stay informed and proactive. Explore the following resources that provide valuable information:

Stay updated on local business news, events, and networking opportunities.

Access information on local regulations, permits, and government initiatives that may impact businesses.

Keep abreast of the latest trends and advancements in the technology sector.

The tech section of the local newspaper covers news, events, and trends in the technology industry.

IT Support Raleigh, NC

Recycling/charity initiatives

We believe in responsible and sustainable business practices. Join us in our commitment to environmental stewardship by participating in recycling and charity initiatives.

Help us make a positive impact on the environment and society:

Electronic Recycling: Safely dispose of your old electronic equipment.
Charitable Contributions: A portion of our proceeds goes towards supporting philanthropic organizations.

Efficient Computer Repair Services for Business Continuity
Your Go-To Choice for the Best IT Support Services
IT Support Raleigh, NC

Join our team as a skilled technician and help desk specialist

Are you passionate about technology, innovation, and providing exceptional IT solutions? Explore opportunities to join our dynamic team by visiting our hiring page. We are always looking for talented individuals who share our vision and commitment to excellence.

We bring joy to work by demystifying technical jargon, allowing us to build bridges in the technology world.

Your trusted tech and services provider

Ready to transform your business with cutting-edge IT solutions?

Take the next step by reaching out to us. Whether you're interested in co-managed IT services, proactive maintenance, or computer support services, we have the expertise to elevate your business.

Choose us for unparalleled IT support in Raleigh, NC, innovative solutions, and a partnership that propels your business forward. We look forward to the opportunity to serve you and contribute to your success.

Meeting All Your IT Support Needs with Expert Solutions

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Frequently asked questions: Technical support in Raleigh, NC

What IT support services does Sterling Technology Solutions offer in Raleigh?

We provide comprehensive IT support services in Raleigh, tailored to meet the unique needs of businesses in the area. Our services encompass various solutions, including computer support, disaster recovery, cloud services, and managed service provider expertise.

How can Sterling's support services benefit my business in Raleigh, NC?

Our support services are designed to enhance your business operations by offering reliable technical assistance and expertise. We act as your dedicated support specialist, ensuring that your technology infrastructure runs smoothly. Whether you require help desk assistance, on-site technician support, or managed IT solutions in Raleigh, NC, we are your trusted IT support.

Why should I outsource IT support services in Raleigh?

Outsourcing IT support to Sterling Technology Solutions allows you to focus on your core business activities while we handle the technical aspects. Our experienced technicians provide efficient and responsive support, giving you peace of mind and enabling business continuity.

Tell me more about disaster recovery services in Raleigh, NC.

We offer robust disaster recovery solutions to safeguard your business against unforeseen events. Our Raleigh-based team ensures that your data is backed up securely, minimizing downtime and protecting your business from potential disruptions. Trust us for reliable backup and disaster recovery services tailored to the Raleigh Durham region.

Do you provide cloud services for businesses in Raleigh?

Yes, we offer cutting-edge cloud services to businesses in Raleigh, NC. Our cloud solutions are designed to optimize your operations, enhance collaboration, and provide a secure platform for your data. Benefit from our expertise as your trusted Raleigh-based managed service provider.

How can Sterling assist with backup solutions in Raleigh, NC?

Our comprehensive backup solutions are geared towards protecting your critical data. We ensure that your business in Raleigh benefits from secure and efficient backup services. Our support technicians implement reliable backup strategies to prevent data loss and support your business continuity goals.

Is Sterling Technology Solutions a local IT support company in Raleigh?

Yes, we are proud to be a local IT support company based in Raleigh, NC. Our team of skilled technicians serves businesses in Raleigh and the surrounding areas. Choose Sterling for personalized, local support services delivered with a focus on excellence.

Tell me about the support technician team at Sterling Technology Solutions.

Our dedicated support technician team comprises skilled professionals with extensive experience in providing IT support in Raleigh, NC. Our technicians are ready to address your technical challenges and ensure your systems operate seamlessly.

Why choose Sterling as your IT support company in Raleigh?

We are more than just an IT support company; we are your strategic partner for success. With a focus on delivering exceptional support services, we are committed to helping businesses in Raleigh thrive through reliable technical solutions and expert assistance.