Managed Services

Managing the technology needs of your small – to medium-sized business is a time commitment.

Do you ever stop to consider the opportunities missed while you internally manage these business processes? What are the initiatives that you have had to neglect as you worried about adding users to a server, performing regular backups and restoring files accidentally deleted? When you stop to think about it, these “small” tasks can take up significant chunks of time, time that you could devote to driving your business into the future.

  • Incremental Tasks: One of the ways that Sterling Technology Solutions can benefit your business is through our managed IT service plans. When Sterling manages your individual servers and provides computer support for Charlotte business, our team is able to remotely perform simple actions that can take you away from your day — especially as these tasks may require a learning curve since you don’t do them all the time. Quarterly server maintenance patches and updates can roll around much more quickly than you realize, and it’s easy to get behind on these time-consuming tasks, leaving your business vulnerable to attack or human errors.
  • Monthly Tune-Up: One benefit that sets Sterling apart from other technology-managed IT service providers is that every month one of our employees manually checks your servers and provides computer support. This manual tune-up provides the opportunity to manually assure that all your systems are running at an optimum level. While automation of tasks and notifications are excellent approaches — and we certainly utilize them both — this manual double-check allows us to note anything of concern and share it with you in real time.
  • Better Than Break — Fix: Why wait until something is wrong with your business systems before you ask for a fix? Our proactive Charlotte computer support policies take managed services to the next level; giving you the security of knowing that your business will not be hamstrung by technology platforms that fail without warning. A managed IT services contract allows Sterling to handle not only the user-based concerns with security, but also the root cause of problems that could continue to fester and create much larger complications in the future.

Effective business operations require technology that works; and our managed services includes patches, security and backups that will greatly reduce the potential that you’ll face a serious outage in the future.

When you’re ready to change the way you do business by ensuring that your critical devices, such as servers, desktops and other critical business systems, are proactively secured, contact Sterling Technology Solutions of Charlotte, NC.

Want to help a local Charlotte charity?

We’ll help a local charity with a $300 donation in your name when you come on board with Sterling Technology Solutions