IT support Kannapolis
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Nicole Duer

Google Review

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than.""

Rapid response times

Average response and resolution time of just 30 minutes, ensuring minimal downtime.

Advanced security stack

Robust security solutions to protect your digital assets against evolving cyber threats.

Seamless connectivity

Solutions designed to cater to modern mobility needs, keeping your team connected wherever they are.

Proactive IT support

Anticipating and preventing issues before they arise, ensuring smooth operations.

Welcome to Kannapolis
Managed IT services Kannapolis

Welcome to Kannapolis, Charlotte

Kannapolis, often referred to as a satellite of Charlotte, embodies the spirit of innovation and growth. Kannapolis pulsates with the energy of entrepreneurial endeavors and forward-thinking initiatives. That's where Sterling Technology Solutions comes in. As a trusted managed IT service in Kannapolis, we're here to empower local businesses.

Advantages of selecting managed service providers like us


Peace of mind

Say goodbye to endless tech glitches and unreliable IT services. With our proactive approach, you can focus on growing your business with confidence.


Expertise you can trust

Our team of seasoned experts brings over 200 years of combined experience to the table, ensuring you receive the best-in-class IT solutions.


Cost-effective solutions

Maximize your IT budget with our managed IT services in Kannapolis, providing top-notch support without breaking the bank.


Exceptional customer service

We value exceptional customer care above all else, with a 98% customer retention rate as proof of our commitment to your satisfaction.


Local focus

We're proud to be part of the Charlotte community and are dedicated to giving back through charitable contributions and local involvement.


Transformative solutions

Our proactive approach goes beyond quick fixes, transforming your IT challenges into success stories.

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Managed IT services Kannapolis

Key features of our fully managed services

24/7 support

Comprehensive security solutions

Tailored solutions

Strategic consulting

Cutting-edge technology

Proactive monitoring

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Managed IT services Kannapolis

Small and medium-sized business services available

Proactive maintenance

Our proactive maintenance services ensure that your systems are always running smoothly, preventing issues before they occur. With our managed IT services in Kannapolis, we keep your business operations seamless and efficient.

Status monitoring

Our status monitoring solutions provide real-time insights into your IT infrastructure, allowing us to identify and resolve potential issues before they impact your business. Trust our managed IT services in Kannapolis to keep your systems running smoothly.

Email migration services

Seamlessly migrate your email systems with our expert email migration services. With our managed IT services in Kannapolis, we ensure a smooth transition without any disruptions to your business operations.

Microsoft 365 optimization

Optimize your Microsoft 365 environment for maximum efficiency and productivity. With our managed IT services in Kannapolis, we'll ensure that your Microsoft 365 suite is tailored to meet your business needs.

Mobile device management

Keep your mobile devices secure and productive with our mobile device management solutions. With our managed IT services in Kannapolis, we'll help you manage and secure your mobile fleet effectively.

Virtual CIO services

Gain strategic insights and guidance with our virtual CIO services. With our managed IT services in Kannapolis, our virtual CIOs will work closely with you to align your technology with your business goals.

Technology alignment process

Our technology alignment process ensures that your IT infrastructure supports your business objectives. With our managed IT services in Kannapolis, we'll align your technology with your long-term business strategy for maximum efficiency and growth.

Industries served

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Healthcare IT support

Our healthcare IT support services cater to the unique needs of the healthcare industry, ensuring compliance and security. With our managed IT services in Kannapolis, we provide reliable IT support tailored to healthcare providers.

Managed IT for lawyers

Legal firms trust our managed IT services in Kannapolis. From case management to document security, we've got you covered.

IT support financial services

Financial institutions rely on our managed IT services in Kannapolis to keep their systems secure and compliant. Trust us for expert IT support tailored to the financial services industry.

Retail IT services

Retailers count on us for reliable managed IT services in Kannapolis to keep their systems running smoothly. From point-of-sale systems to inventory management, we've got the expertise you need.

Transportation IT services

Transportation companies trust us for efficient managed IT services in Kannapolis to keep their operations running smoothly. From logistics to fleet management, we understand the unique needs of the transportation industry.

IT solutions for manufacturing

Manufacturers rely on us to manage IT services in Kannapolis and streamline their operations. From supply chain management to production optimization, we've got the solutions you need.

IT engineering services

Engineering firms trust us for expert managed IT services in Kannapolis to support their complex technical environments. From CAD software to project management tools, we've got you covered.

IT support accounting firms

Accounting firms trust our managed IT services in Kannapolis to keep their systems secure and compliant. From tax software to client data security, we understand the unique needs of accounting firms.

Managed IT services Kannapolis

Complete network care: Proactive managed IT services

With our managed IT services in Kannapolis, you're getting comprehensive solutions tailored to your specific needs. From proactive maintenance to strategic consulting, we've got you covered. Our team of seasoned experts is here to provide you with expert support whenever you need it. With our managed IT services in Kannapolis, you can trust that your IT needs are in good hands.

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Managed IT services Kannapolis


Our managed IT services in Kannapolis are backed by industry-recognized accreditations, ensuring that you receive the highest quality of service. Trust us for reliable and trusted IT support.

Managed IT services Kannapolis

Awards / recognition

Our commitment to excellence has been recognized with numerous awards and accolades. With our managed IT services in Kannapolis, you can trust that you're working with a trusted and reputable partner.

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Managed IT services Kannapolis

Scalable solutions: Testimonials addressing business needs

"I recently had the pleasure of working with Borsalino, a Senior Project Engineer at Sterling Technology, and I must say, he is nothing short of a rockstar! His dedication to our projects and his willingness to go above and beyond to minimize our downtime while working on the firewall was truly commendable. Not only did he demonstrate exceptional technical skills, but he was also incredibly welcoming and communicative throughout the entire process."

Business Continuity - Help Desk Support Services
Emily Lucas

"I've worked with Sterling Technology Solutions since 2011 and they've been everything you would want with one of the most critical parts of your business. I can say a decade later that our initial setup not only performed well in the early phases of our business, but also handled our growth over the years. It's great when your server is an afterthought when things run so smoothly. The few instances over the years that needed attention were handled promptly and professionally. Highly recommended!"

David Slawinski DDS

"Our company started working with Sterling Technology Solutions a few months ago and WOW - what a difference a good IT company can make to the day to day operations! The folks at Sterling know exactly what they are doing and they do it well without making those of us who are not IT inclined feel "less than." They are prompt, professional, and kind. I wish we had known about them sooner as it would have saved a lot of time and frustration."

Nicole Duer

"Sterling has been our company's IT support provider for almost a decade. They are reliable, creative problem solvers, and provide excellent round-the-clock service on both simple and complex IT challenges. Highly recommend them!"

Meredith Jeffries

"Our company hired Sterling two years ago and we have been extremely impressed and satisfied with the service and support we've received. Tom and his staff are professional, personable, and responsive to our needs. From day one, they have listened to us and helped us navigate our technology challenges as a growing business. Sterling Technology has been a tremendous asset for our company, and I would highly recommend this firm to anyone looking for IT services."

Matthew Sohner

"Sterling has handled the IT for my law firm for over 9 years.  They are very professional, knowledgeable, and responsive.  The not only do a GREAT job but are also fair with pricing.  I highly recommend anyone looking for IT services to use Sterling.  Tom is always available to take calls and service is very responsive."

Mark Jetton
Managed IT Services Company
Managed IT services Kannapolis

Unlock the power of a managed IT services company

Ready to experience the benefits of our managed IT services in Kannapolis? Reach out to us today through our contact form or give us a call at (704) 271-5001. Let's find the right way to move forward together and support your business needs.

Managed IT services Kannapolis

Our commitment: Satisfaction guaranteed 

We stand behind our managed IT services in Kannapolis with a satisfaction guarantee. We are committed to ensuring that our clients receive the highest level of service and support, and if, for any reason, they are not fully satisfied, we will work tirelessly to address their concerns and make things right.

Managed IT services Kannapolis

Helpful external links

Stay informed about local news, events, and government initiatives through the official Kannapolis City website.

Access resources and networking opportunities to support your business growth and success in Kannapolis.

Stay updated on education-related news and resources for families and students in Kannapolis.

Readers can find comprehensive news coverage and updates on various topics, including local events, community developments, and current affairs specific to Kannapolis, North Carolina.

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Managed IT services Kannapolis

Empowering Kannapolis through philanthropy

At trusted managed solutions, our commitment to our community is ingrained in our ethos. Beyond delivering top-tier managed IT services in Kannapolis, we take great pride in our philanthropic endeavors. One of the key initiatives we proudly support is Neighborhood Hope, a vital lifeline for children in low-income housing communities.

Through our partnership with Neighborhood Hope, we endeavor to enact real change by offering crucial resources and uplifting support to these young individuals. Our experienced team is dedicated to making a meaningful difference, bolstering their security posture, and instilling hope for brighter futures.

Under the leadership of our CEO, Tom, who personally champions this cause, we actively engage in volunteering with Neighborhood Hope. His unwavering dedication serves as a beacon, driving our company's mission to create positive impact, forge meaningful connections, and nurture the communities we serve.

Managed IT services Kannapolis

Career opportunities with a leading managed IT service provider

Interested in joining our team of dedicated professionals? Explore career opportunities in Kannapolis and take the next step in your IT career. As a leading managed IT service in Kannapolis specializing in technical services and digital transformation, we offer a dynamic environment where you can contribute to innovative solutions and shape the future of technology.

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Request a quote for customized managed IT services

Ready to experience the benefits of reliable managed IT services in Kannapolis? Contact us today to schedule a consultation and discover how we can support your technology needs and business goals. Let's partner together for success.

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FAQ - Top managed IT services in Kannapolis

What are the benefits of choosing Sterling's managed IT services in Kannapolis?

Choosing us as your managed IT services provider in Kannapolis offers numerous benefits. As a top managed IT service provider, we offer comprehensive support and management for all your technology needs. Our services include technical support, cybersecurity, backup and disaster recovery, and consulting services.

How does Sterling ensure the security of my IT infrastructure?

We prioritize cybersecurity to protect your IT infrastructure from evolving threats. Our security services include proactive monitoring, cloud computing solutions, and advanced security measures to safeguard your digital assets. With our expertise in cybersecurity, you can trust our team to implement robust security protocols and mitigate potential risks effectively.

What is included in Sterling's technical support services?

Our technical support services encompass a wide range of solutions to address your IT issues and challenges promptly. From helpdesk services for immediate assistance to complete network management, we provide comprehensive support to keep your systems running smoothly. Whether you need troubleshooting assistance or proactive maintenance, our team is dedicated to resolving your technical issues efficiently.

How can I request a quote for managed IT services in Kannapolis from Sterling?

Our managed IT services in Kannapolis are simple and straightforward. You can easily reach out to our team through our website to discuss your specific needs and requirements. Our experienced professionals will work with you to tailor a customized solution that aligns with your business goals and budget.

Does Sterling offer cloud services for businesses in Kannapolis?

Yes, we offer cloud services to businesses in Kannapolis to enhance their scalability and efficiency. Our cloud computing solutions provide flexible and secure storage options, allowing you to access your data and applications from anywhere. Whether you need cloud-based backup and disaster recovery or hosted applications, we have the expertise to streamline your operations with our cloud services.

How can consulting services from Sterling benefit my business?

Our consulting services are designed to help businesses in Kannapolis optimize their IT infrastructure and strategies. As experienced managed service providers, we offer expert guidance and recommendations to align your technology solutions with your business objectives. From IT strategy development to technology alignment processes, our consulting services empower your business to achieve greater efficiency and success.